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Mega East helps our customers to plan, install and configure the respective software applications to meet their specific needs. We also provide after sale onsite support service and extended warranty service to our customers to ensure that the applications are perform at their optimal condition.

Hardware Maintenance Service
Mega East has been providing the most reliable hardware maintenance service for our clients. With the utilization of a pool of highly trained IT Technicians and the integration of our vast IT knowledge, Mega East is able to cover every element of your computing environment through a wide range of hardware machines and systems in the shortest response time. Our services include, but not limited to:

  • On site / Carry-in troubleshooting service
  • Preventive maintenance support
  • Virus detection service
  • Machine on loan service
  • PC cleaning service
  • Data backup service
  • Equipment upgrade

In order to provide the highest level of support for client's mission-critical environment, Mega East will provide the most comprehensive hardware support solution with proactive services such as planning and expert consultation, together with predefined response and recover time in the event of problems. This multi-vendor service support is specifically designed to provide a wide range of support solutions for equipments, including Personal Computers (PC), Laser & Dot-Matrix Printers, Scanners, Servers...etc.

With Mega East limitless hardware knowledge and our strong partnership with hardware vendors, we guarantee our clients with the finest and most committed level of support.

Furthermore, a team of professional troubleshooters is constantly available in order to enhance the level of maintenance service and ensure customer satisfaction.

For more detailed about our service, please contact Mega East.